HubSpot Frictionless Sales Certification Exam Answers 2022 updated: It is a Free enlightening system made by HubSpot to help you how to take out any contact that is keeping your Sales bunch down. This course will help you with understanding how to use frictionless offering, how to execute a frictionless offering framework, how to help and enable your Sales bunch, how to change your Sales bunch with the buyers, training your deals bunch, changing your deals bunch via doing the lifestyle of frictionless selling.
The test comprises of 60 inquiries and you need to resolve 45 inquiries precisely to finish the test and get the declaration. In case you flop in the test, you can retake the test following 12 hours. As far as possible for the test is 3 hours.
Q.31 – When in the buyer’s journey should you try to connect with a buyer?
(A) During the decision stage, when they are deciding on a specific product or service
(B) Before they even begin their buyer’s journey so that you can lead them through it
(C) Before the decision stage, when they are still defining their path forward
(D) After the buyer’s journey is over and they have decided to buy from you
Q.32 – Which phase of an inbound sales strategy would lead intelligence, lead prioritization, and contact timeline most help with?
Q.33 – In which phase of an inbound sales strategy would a salesperson help their leads decide on the best path forward?
Q.34 – In which phase of an inbound sales strategy would a salesperson use a lead qualification framework to discover the buyer’s needs?
Q.35 – Which phase of an inbound sales strategy would email, calling, live chat, and the meetings tool most help with?
Q.36 – Which of the following is the best agenda for a sales meeting?
(A) Start with an overview of your company and provide a list of noteworthy customers you’ve served. Next, recap the conversations you’ve had with your prospect so far and propose your plan for helping them.
(B) Start by recapping the previous conversations you’ve had, then talk the prospect through the available options. End by recommending one of those options and explaining how you are uniquely positioned to help with that option.
(C) Start by asking the prospect what they would like to talk about. Use the topics they suggest as the basis of your agenda.
(D) Start with a description of your most advanced offering and then ask if they have any concerns moving forward with it. If they do, seek to resolve those concerns. If you can’t, position your less advanced offerings as an alternative.
Q.37 – True or false? Every sales presentation should be personalized for the people you’re presenting it to.
Q.38 – Which of the following is true of most sales organizations?
(A) They would be better off not implementing a coaching program than implementing an ineffective program.
(B) Their salespeople’s performance is unlikely to be improved by coaching.
(C) They spend too much time coaching their salespeople.
(D) They don’t coach their salespeople as much as they should.
Q.39 – True or false? Having reliable sales data is required to create an effective coaching program.
Q.40 – What are the steps of the GROW coaching technique?
Q.41 – During the Goal step of GROW coaching, what is your role as coach?
(A) Set a goal for your salesperson to achieve.
(B) Ensure the salesperson’s personal goals are aligned with team goals.
(C) Ask the salesperson what goal they would like to set.
(D) Work with the salesperson to set a goal for your coaching sessions.
Q.42 – During the Reality step of GROW coaching, what is your role as coach?
(A) Help the salesperson judge how realistic the goal is.
(B) Explain to the salesperson the reality of what they need to achieve.
(C) Help the salesperson create a realistic plan for achieving the goal.
(D) Help the salesperson evaluate the reality of where they are right now.
Q.43 – During the Options step of GROW coaching, what is your role as coach?
(A) Provide the salesperson with a list of options for achieving their goal.
(B) Help the salesperson explore their options for getting from where they currently are to where they want to be.
(C) Explore what options the salesperson has if they fail to achieve their goal.
(D) Help the salesperson consider whether the goal is optional.
Q.44 – During the Way Forward step of GROW coaching, what is your role as coach?
(A) Help the rep decide how they will achieve their goal and how you can support them.
(B) Determine for the rep the best way for them to achieve the goal.
(C) Explain to the rep what they’ll need to do after accomplishing the goal.
(D) Ask the rep how you can improve your coaching efforts in the future.
Q.45 – True or false? When you coach a salesperson, you should spend more time listening than talking.
Q.46 – Which of the following is a benefit of GROW coaching?
(A) It places the responsibility for improvement on the person being coached.
(B) It can be implemented without any direct involvement from sales management.
(C) It gives the management team more control over individual salespeople.
(D) It simplifies the way salespeople report their progress.
Q.47 – True or False? Allowing salespeople to coach each other will distract from their primary responsibility of finding and closing new business.
Q.48 – How can a film review be used as part of a coaching strategy?
(A) As your team comes together to discuss their favorite movies and other topics not related to work, they will build trust with one another and be more open to coaching.
(B) As you review recordings of how individual salespeople spend their working hours, you’ll be able to give them specific recommendations on how they can improve.
(C) As your team reviews a specific call or meeting one of your salespeople ran, other team members can give advice on how that salesperson can improve in the future.
(D) As your salespeople meet with their leads, they can click the filmstrip icon inside HubSpot CRM to indicate the meetings they need help with. Their manager can see a list of these meetings and coach the salesperson through each one.
Q.49 – How can pipeline meetings be a coaching opportunity?
(A) As you review each salesperson’s pipeline, you can teach them the best approach for each sale they’re pursuing.
(B) As your salespeople review each other’s pipeline, they can hold one another accountable and share best practices.
(C) As your salespeople each review their own pipeline, they can look for places where they need coaching.
(D) As your executive team reviews the sales organization’s pipeline, they can identify the salespeople who are struggling and assign leaders to coach them.
Q.50 – What is a salesperson’s role in executing an inbound strategy?
(A) They serve as a bridge between marketing and sales and seek to provide a seamless transition between being a prospect and being a customer.
(B) They are the primary engine that drives the company’s growth.
(C) They play a background role and should only become involved with a customer if the customer explicitly asks to talk to sales.
(D) They have the opportunity to set the tone for a person’s entire relationship with a company because they are often the first person a prospective customer meets.